【ブルームバーグ】Enterprise Technology Services - Application Support Specialist (Buy-side/Sell-side) - Japanese Speaker - Tokyo
仕事内容
As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You’ll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.
応募資格(必須経験など)
Who You Are:
You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best service possible.
You’ll need to have:
• Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
• Demonstrated experience in one or more of the following: FIX, Middleware (eg. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (eg. Perl, Python), Data Transformation
• Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
• Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
• Excellent written and verbal communication skills in both English and Japanese (JLPT N1 or native-level equivalent).
• Demonstrated continuous career growth within an organisation
We’d love to see:
• Experience with client relationship management
• Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
• Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
• Experience with SQL or transactional databases
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/solution/integration-and-distribution